Track your order

The quickest way: tap “Track your order” in your shipping confirmation email. No email to hand? Here are two more ways.

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See your order and tracking

Sign in with the email address you ordered with. You’ll get a one-time code by email – no password, no account to set up.

  1. Enter your email
  2. Enter the code we send you
  3. See your order and where your parcel is
Opens 17TRACK in a new tab. This is not your order number (#SHE…).
No shipping email yet?

Every piece is made to order. Orders are processed within 1–3 business days, and we email your tracking number as soon as your parcel is on its way.

When will it arrive?

You can expect your parcel within approximately 10 business days once it has left our warehouse. Delays can occasionally occur at busy times.

Still stuck?

Send us your order number and we’ll check for you – we reply within 48 hours.

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